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Claim Status

You can quickly check status of claims by accessing our Interactive Voice Response System (IVR).  In addition to the date of service, your patient’s ID number will be needed.  This is located on their ID card and begins with three letters.

Please call (503) 279-9943 or (800) 824-9789 and select option 1.


Submitting Claims

For paper claim submission, please mail to:

Attn: [name of healthcare plan located on ID card]
P.O. Box 1400
Portland, OR 97207-1400

Electronic claim submission may be available through your Preferred Provider Organization (PPO).  Please contact your PPO to obtain further information.

 

 
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